Since 1982, Jane Handly has been a highly respected and often praised professional speaker, author, and consultant. She is a graduate of Wake Forest University with a Masters Degree in Communication.

She is the author of two books: "Getting Unstuck" and "Why Women Worry", and has appeared as a guest on over 200 radio and television programs including Regis and Kathie Lee, The Home Show with Gary Collins, and Dr. Robert Schuller's Hour of Power. Her work has been the subject of articles in such prestigious publications as Business Week, Ladies Home Journal, USA Today, and Money Magazine.

Jane owned her own marketing research company in Dallas, TX for seven years. Her company provided services such as: Secret Shopping, Customer Surveys, Focus Groups, and Customized Customer Service Training Materials.

Jane earned her Certified Speaking Professional from the National Speakers Association and was inducted into their Speakers Hall of Fame. Jane served twice as NSA's secretary and as the treasurer. She also was elected for 6 years to NSA's Board of Directors.

Jane has researched, studied, and logged the performance of the best and the worst in service quality. Currently, she provides companies with the ability to get and keep their customers through achieving their goals using her customized, personalized presentations. Being nationally recognized as a Customer Service Specialist, Jane speaks internationally to major corporations on topics including "Would You Do Business With You?" and "The Path to Empowerment".