Introducing Jane Handly :: Inspiring Ideas For Superior Service

Client Comments

Peter A. Daks
President
Verizon Florida

"Your method of training not only is effective in teaching information but also in generating new behavior. The results to date have been over $50 million in savings and added revenue. This is a tremendous return on the investment we made with you."

Willam A. Richter, Ph.D.
Chair, School of Communication & Literature
Lenoir-Rhyne College

"The workshop on customer service that Jane presented to our faculty, staff, and students was incredible. Her knowledge and techniques on how to achieve superior customer service is unparalleled. Perhaps the highest praise came from one of our students who attended the workshop. The student thanked me for allowing her to attend, stating that she had never sat for over two hours without fidgeting or having her mind wander ... simply put she said Jane was an awesome speaker!"

Linda M. Combs
Chief Financial Officer
United States Environmental Protection Agency

"People commented very positively on the variety of professional perspectives you brought to the presentation. They felt that your work with so many different kinds of organizations, in both the public and private sectors, enabled you to deliver a practical message about customer service that is applicable to a wider range of work situations. Your advice on sharing best practices, empowering employees, and inter-agency sharing have been especially useful for us. Since you visited with us, my office has benefitted from a number of team efforts that brought together the right people, at the right time, from different parts of our organization."

Terrell B. Jones
President
Sabre Computer Services

"The ratings are in and this year's show did top last year's! Your marks were excellent. I think the best comment came from an employee who said 'The chairs were hard, but it really didn't matter, I'd sit on a cold concrete floor to hear Jane Handly speak!'"

Katherine J. Harless
President
Verizon Texas/New Mexico

"The results are in! Your seminars have been a great success! Not only are my employees ready and eager for competition, but the ideas generated from the sessions have resulted in millions of dollars in cost savings and increased revenue. You have exceeded all of our expectations."